Terms & Conditions

Welcome to CT Digital, operated by CT DIGITAL CONSULTING LLC. By accessing or using ctdigital.online, our products, or our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. General Terms

1.1 Acceptance of Terms

By accessing or using our website and services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree with any part of these terms, you must not use our website or services.

1.2 Changes to Terms

CT DIGITAL CONSULTING LLC reserves the right to update or modify these terms at any time. Changes will become effective when posted on our website.

Your continued use of our website or services following an update constitutes acceptance of the revised terms.

1.3 Acceptable Use and Intellectual Property

CT Digital provides original design and professional digital services. Clients must own or possess the appropriate rights and licenses for all materials they provide to us.

Clients may not redistribute, resell, sublicense, or offer our digital deliverables as stock or marketplace items unless CT DIGITAL CONSULTING LLC has provided written authorization.

2. Services

2.1 Scope of Services

CT Digital provides professional digital solutions that may include:

Website design and development
E-commerce integration
Payment gateway setup
Search engine optimization
Digital marketing
Branding and graphic design
Website optimization
Technical support and maintenance

Each service will be delivered according to the scope, timeline, deliverables, revision terms, and payment conditions stated in the applicable proposal, invoice, statement of work, or contract.

2.2 Client Responsibilities

Clients are responsible for:

Providing complete, accurate, and timely information required to perform the services.
Supplying necessary content, materials, feedback, approvals, and account access.
Ensuring that all supplied text, images, logos, videos, and other materials are legally owned or appropriately licensed.
Reviewing deliverables and submitting feedback within the agreed timeframe.
Maintaining secure copies of important website, account, and project information.

Delays caused by missing information, materials, approvals, or client responses may affect the agreed project timeline.

3. Pricing and Payments

3.1 Pricing

Service prices will be stated in the applicable proposal, invoice, or contract. Prices for future projects may change without prior notice.

Applicable taxes, fees, and third-party expenses may be added to the final invoice when required.

3.2 Payment Terms

A 50% deposit may be required before work begins unless different payment terms are stated in writing.
The remaining balance will be due upon project completion or according to the payment schedule in the applicable agreement.
Payments may be made using the payment methods displayed on our website or invoice.
Third-party expenses may require advance payment before they are purchased or activated.

3.3 Late Payments

Failure to pay an invoice by its due date may result in project delays, suspension of services, withholding of deliverables, or termination of the project.

A late fee may apply when specified in the applicable proposal, invoice, or contract.

4. Intellectual Property

4.1 Ownership

Websites and custom designs: Ownership of final approved deliverables will transfer to the client only after CT DIGITAL CONSULTING LLC receives full payment.
Pre-made materials: Templates, frameworks, tools, reusable components, processes, and pre-designed assets remain the property of CT DIGITAL CONSULTING LLC unless otherwise agreed in writing.
Third-party materials: Themes, plugins, fonts, stock assets, software, and other third-party materials remain subject to their respective licenses and terms.
CT DIGITAL CONSULTING LLC does not knowingly sell, host, or distribute unauthorized copyrighted content. Deliverables will be original, properly licensed, or supplied by the client.

Working files, concepts, and rejected drafts are not included in the final deliverables unless expressly stated in writing.

4.2 Use of Completed Work

Unless otherwise agreed in writing, clients grant CT DIGITAL CONSULTING LLC a non-exclusive right to display completed projects for legitimate promotional purposes, including portfolios, presentations, social media, and case studies.

5. Refund and Cancellation Policy

5.1 Refund Policy

Refund eligibility will be determined according to the project stage, work completed, expenses incurred, and terms of the applicable agreement.
Services, deliverables, or project stages already completed are non-refundable.
Third-party fees, software licenses, domain registrations, hosting charges, advertising expenses, and payment processing fees may be non-refundable.
Any approved refund may be reduced by the value of completed work and non-refundable expenses.

Additional details may be provided in the Refund Policy published on ctdigital.online.

5.2 Cancellation Policy

Clients may request project cancellation by providing written notice. Cancellation fees may apply based on:

Work already completed
Time and resources committed
Project stages already approved
Third-party expenses incurred
Contractual obligations in effect at the time of cancellation

Any outstanding balance for completed work or incurred expenses will remain due.

6. Liability

6.1 Limitation of Liability

To the fullest extent permitted by applicable law, CT DIGITAL CONSULTING LLC will not be liable for:

Delays resulting from client inaction, incomplete information, missing materials, or late approvals.
Problems caused by third-party platforms or providers, including hosting companies, payment processors, plugins, software, advertising platforms, and domain registrars.
Unauthorized changes made by the client or another third party after delivery.
Website interruptions, data loss, security breaches, or technical failures outside our reasonable control.
Indirect, incidental, special, or consequential damages, including loss of revenue, profits, data, or business opportunities.

6.2 Warranties

Services are provided on an “as is” and “as available” basis. Except where expressly stated in writing, CT DIGITAL CONSULTING LLC does not guarantee specific sales, revenue, advertising performance, search rankings, traffic levels, or other business results.

Nothing in these terms excludes rights or warranties that cannot legally be excluded under applicable law.

7. Confidentiality

7.1 Protection of Information

CT DIGITAL CONSULTING LLC will take reasonable measures to protect confidential information supplied by clients. Confidential information may include:

Proprietary business information
Project details and strategies
Account credentials
Customer information
Other non-public business materials

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law.

7.2 Non-Disclosure Agreement

A separate Non-Disclosure Agreement may be signed upon request when additional confidentiality protection is required.

8. Termination

8.1 Grounds for Termination

CT DIGITAL CONSULTING LLC reserves the right to suspend or terminate services if:

The client materially breaches these Terms and Conditions.
The client fails to make payments as agreed.
The client uses or requests services for illegal, fraudulent, abusive, or unethical purposes.
The client’s actions create legal, security, financial, or reputational risks.
Continued performance becomes impossible because the client fails to provide the necessary cooperation.

8.2 Effect of Termination

Upon termination:

Access to applicable services may be suspended or discontinued.
Work may stop immediately.
Any unpaid balance for completed work, committed resources, or incurred expenses will remain due.
Deliverables may be withheld until all outstanding balances are paid.
Provisions concerning payment, intellectual property, confidentiality, and liability will continue where applicable.

9. Governing Law

These Terms and Conditions will be governed by and interpreted according to the laws applicable to CT DIGITAL CONSULTING LLC in the United States, without regard to conflict-of-law principles.

Any dispute will be resolved by a court with proper jurisdiction unless the parties agree in writing to another dispute-resolution process.

10. Contact Information

If you have questions or concerns regarding these Terms and Conditions, please contact us through the information published on our website.

Business name: CT Digital
Legal entity: CT DIGITAL CONSULTING LLC
Website: https://ctdigital.online

Thank you for choosing CT Digital. We look forward to serving you with professionalism, creativity, and care.

Terms & Conditions